Pricing — Transparent & Self-Serve

Liability-first

Protect your license with defensible after-hours triage.

Every interaction timestamped, consent-gated, and audit-logged. Built for the 2 AM call you didn't expect.

$18K–$36K
Uncompensated on-call labor saved per year
4.5%
True escalation rate — only critical pages go through
< 1 week
Go-live with zero PMS integration required

Starter

$149/month

Up to 3 DVMs · 200 interactions/mo

  • ✓Up to 3 on-call DVMs
  • ✓200 triage interactions / month
  • ✓5 DVM-reviewed protocols
  • ✓ER partner routing
  • ✓Consent + audit trail
  • ✓Email escalation fallback
  • ✓Self-serve setup — live in < 1 week
Most Popular

Standard

$299/month

Up to 6 DVMs · 500 interactions/mo

  • ✓Up to 6 on-call DVMs
  • ✓500 triage interactions / month
  • ✓Custom protocol builder
  • ✓Pager in-app + email alerts
  • ✓Booking integration
  • ✓Branding customization
  • ✓Priority onboarding call

Plus

$449/month

Up to 10 DVMs · 1,000 interactions/mo

  • ✓Up to 10 on-call DVMs
  • ✓1,000 triage interactions / month
  • ✓All Standard features
  • ✓A/B protocol testing
  • ✓Advanced audit exports (PDF + CSV)
  • ✓Realtime pager (Supabase Realtime)
  • ✓Dedicated support DVM

All plans include a 14-day free trial · No credit card required to start · Cancel anytime

Why Transparent Pricing?

Every other after-hours or vet communications platform hides pricing behind a sales call. PetDesk, WhiskerCloud, and Weave all require demos and quotes — starting at $350+/month for features that don't include a triage protocol engine. AfterHours Ally is built for independent practices that can't spare 3 weeks for an enterprise sales cycle.

PetDesk

Quote-only · Full PIMS tie-in required

$350–700/mo

Anipanion

Telemedicine only · No urgency protocol engine

~$149/DVM/mo

Weave

Generic VoIP · Not vet-specific

$350–550/mo

Answering service

Human operators · No audit trail · High error rate

$1.50–3/min

Common Questions

What counts as a triage interaction?

One interaction = one complete session: from the owner entering symptoms through to a triage result (urgency + guidance). Incomplete sessions don't count.

Can I add more DVMs than my plan allows?

You'll be prompted to upgrade when you hit your DVM limit. On-call slots beyond the limit are blocked, not silently dropped.

Is there a setup fee?

No setup fee on any plan. Starter and Standard are fully self-serve. Plus includes an onboarding call at no extra charge.

What happens when I hit my interaction limit?

Triage is blocked for new sessions until the next billing cycle or you upgrade. Existing sessions already in progress complete normally.

Do you integrate with our PMS?

No PMS integration is required or assumed. AfterHours Ally stands alone — that's by design so you can go live in under a week.